Privacy Policy

for Dunsky Rehab & Spine

Effective Date: 03/05/2025

At Dunsky Rehab & Spine, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with applicable laws and A2P10DLC standards. By using our website, services, or interacting with our marketing materials, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide directly to us when you schedule an appointment, engage with our website, or communicate with us via phone, email, or marketing channels. This may include, but is not limited to:

Name

Contact information (email address, phone number)

Health-related information (as required for providing rehabilitation services)

Payment details (credit/debit card information)

2. How We Use Your Information

We use the information we collect for the following purposes:

-To schedule and provide physical rehabilitation and therapy services.

-To communicate with you about appointments, services, and promotions.

-To process payments and verify insurance information (if applicable).

-To improve our services and marketing strategies.

-To comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

With your consent, for example, when processing insurance claims or with third-party service providers necessary for our operations.

As required by law or in response to legal processes (e.g., subpoenas, court orders).

To protect the safety, rights, or property of Dunsky Rehab & Spine or its clients.

4. Marketing Communications

By providing us with your contact information, you consent to receive marketing communications, including appointment reminders, health tips, and promotional offers. We use A2P10DLC-compliant messaging systems to send text messages or emails. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in any email communication or replying STOP to any sms communication, or by contacting us directly at 508-233-4500.

5. Data Security

We use industry-standard, HIPAA compliant, security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information in our records. If you wish to make any changes or request the deletion of your information, please contact us at [email protected]. We will respond to your request in a timely manner, as required by applicable laws.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and deliver targeted advertising. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your web browser settings.

8. Children's Privacy

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors under the age of 13. If we learn that we have collected personal information from a minor without verification of parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services or website after the changes constitutes acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Dunsky Rehab & Spine
Phone: 508-233-4500
Email: [email protected]
Address:

600 Worcester Road, Suite 402

Framingham, MA 01702

By using our website, scheduling an appointment, or interacting with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices outlined above.